PLEASE BE GUIDED ACCORDINGLY
These guidelines and policies are put in place to make sure that your driving experience is top notch, and so as the customers after you.
We have a 500 pesos non-refundable reservation fee for the booking. Renter may cancel their booking anytime effective immediately.
If the cancellation happens within 24hrs from start of the rental time and date, the reservation fee shall be forfeited.
If the cancellation happens with more than 24hrs remaining from the start time and date, the reservation can be rebooked within the same year.
There are also NO REFUNDS for early returns.
Renters can buy more time when they feel like extending their vacation. A maximum of 6 hours is allowed for extension and requires an approval from car owner. In case of extension without approval, renter will be charged 2x the late fees.
All clients are required to submit their city/province destination as a security precaution for both the renter and rented car.
Mis-declaration of destination might lead to civil and criminal charges not limited to fines or penalties, denial of service or even jail time.
Pickup and Drop-Off Fees also known as PUDO fees is dependent on the distance of car garage to the delivery and pickup location.
Please see standard rates below:
1-8 Kilometers From Garage
9-16 Kilometers from Garage
17-24 Kilometers from Garage
A night differential fee is computed for deliveries or pickup that fall between 10:01 PM and 5:59 AM. This is to compensate for additional expenses incurred traveling at night. A 20% night differential fee is added to PUDO fee per booking.
Leave the Cleaning to Us!
We know you are tired after a long road trip or vacation. And you don’t have the time and energy to have the car cleaned before returning to the owner. We have heard your requests. Starting on Monday 12th of Nov, renters can just pay the cleaning fee upfront and make as much as 200 pesos savings!
*This policy does not cover special cases that require a special cleaning fee like vomit inside the car, smell of cigarrette, and pet hair all over the interior.
Please refer below for Carwash Fees:
COMPACTS AND SEDANS
AUV’s AND SUV’s
L300 AND VANS
Car owners should always keep their vehicles fully fueled before handing over the keys. The renter should also return the car with full gas. The owner can reimburse their car receipts if the renter returns it with less gas.
Renters are responsible for flat tires including tire repair. If the sidewall has been damaged, the renter should replace the tire with one of equal or greater quality.
SMOKING IS PROHIBITED
Smoking VAPE, CIGARRETE OR MARIJUANA is not allowed in any of our vehicle. Additional cleaning fee will be charged if there is odor left behind.
Seek Approval When Bringing Pet
Renters should get approval from owners if they intend to bring their pets. Should there be no approval, additional cleaning fee will be charged if pet hair is seen inside the car.